1. Appointment Cancellations
a. Cancellation Policy: Patients are requested to inform Om Sai Clinic of any appointment cancellations at least 24 hours in advance.
b. Late Cancellations/No-Show: Failure to cancel or reschedule appointments within the specified timeframe may result in charges. We understand that unforeseen circumstances may arise, and exceptions may be considered on a case-by-case basis.
a. Refund Eligibility: Refunds are generally not applicable for healthcare services. However, if you have made a payment in advance for a service that was not provided due to clinic error or cancellation from our end, you may be eligible for a refund.
b. Refund Process: To request a refund, please contact our billing department at [Contact Information]. Refunds, if applicable, will be processed within a reasonable timeframe.
3. Rescheduling Appointments
a. Rescheduling: If you need to reschedule an appointment, please contact our clinic in advance, and we will do our best to accommodate your request.
b. Rescheduling Fees: In general, rescheduling appointments within a reasonable timeframe does not incur additional fees. However, certain services or repeated rescheduling may have associated charges.
4. Contact Information
If you have any questions or concerns regarding our appointment cancellation and refund policies, please contact our billing department at [Contact Information].
5. Changes to the Return Policy
Om Sai Clinic reserves the right to update or modify this Return Policy at any time. Changes will be effective immediately upon posting to our website. It is your responsibility to review this policy periodically for changes.
Thank you for choosing Om Sai Clinic. We appreciate your understanding and cooperation regarding our appointment policies.